At DIPDEVIL LLC, we strive to make your shopping experience seamless and your order delivery fast, reliable, and convenient.

Processing Time

• Orders are typically processed within 1 business day after payment confirmation.

• Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods & Transit Time

• We use trusted carriers such as UPS, FedEx, and USPS to deliver your orders.

• Estimated delivery times (after processing):

  • Standard Shipping: 2-4 business days

• Delivery times may vary depending on location, carrier, and unforeseen events.

Shipping Coverage

• Currently, we ship only within the 48 contiguous United States.
  We do not ship to:

  Alaska or Hawaii

  Puerto Rico, Guam, or U.S. Virgin Islands

  APO/FPO/DPO military addresses

  International destinations

Shipping Costs

• Shipping is a flat $6.99 per order, no matter how many items you buy. No hidden fees.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email.

• Use this tracking number to monitor your package in real time.

Risk of Loss & Delivery

• Once a package is marked as delivered by the carrier, title and risk transfer to you.

• We are not responsible for packages delivered to an incorrect address provided by the customer.

Lost, Damaged, or Delayed Orders

• Lost or Missing Packages: Contact us within 7 business days of the expected delivery date so we can open a carrier investigation.

• Damaged Orders: Notify us within 72 hours of delivery and include photos. We will provide a replacement or refund as appropriate.

• Delivery Delays: While rare, delays can occur due to weather, carrier issues, or other factors outside our control. We appreciate your patience.

Customer Support

• For any shipping or delivery questions, contact us at:
  DIPDEVIL LLC
  support@dipdevil.com
  Monday – Saturday, 8:00 AM – 7:00 PM (EST)